![]() ![]() If your package wasn’t automatically redirected, and you don’t want to wait for a reattempted delivery, you can use FedEx Delivery Manager ® to request that your package be redirected to a nearby FedEx location or participating retail location. Refer to your door tag for the pickup location and availability. Packages not picked up within 7 days will be returned to the nearest FedEx facility or shipper. It will be held for pickup as early as the same day of your missed delivery attempt. In some cases, when a package can’t be left at a residential address (e.g., it requires a signature or the driver can’t find a secure spot), we’ll deliver it to a nearby FedEx location or participating retail partner like Walgreens or Dollar General. Scan the barcode on your door tag via the FedEx ® Mobile app.Text “follow” plus your door tag number to 48773.Enter your door tag number into our online tracking tool.You can use your door tag information to track your shipment through following options: It has a number that’s associated with your package’s original tracking number and the steps you can take to locate your package. ![]() You can use a utility bill or statement, health or auto insurance card, property statement from a county or city website, or credit card statement.If you missed your delivery, we’ll leave a door tag for you. If the address on your government-issued photo ID doesn’t match the address on the package label, make sure to bring an alternative ID with a matching address. Give them to the team member and sign for your package. On the back of your door tag, you may also have the option to fill out a form and leave it with your signature, authorizing a next-business-day redelivery.īring the door tag or tracking number and a government-issued photo ID to your pickup location. ![]() If you need more help, call 1.800.GoFedEx 1.800.463.3339 and say “track my package,” then follow the prompts.
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